Licensing: what are all these codes?

When you purchase a FlexRAID product, it takes up to 48 hours for that order to process.
If you are on a trial license and that trial runs out, you can extend your trial license while waiting for your order to process.
Please read:

Once your order has processed, you will receive an email in regard to your purchase containing your product activation information. Please take care to fully read that email.

The e-mail will talk of a “Purchase Code” and of a “Registration/Import passcode”.
The Purchase Code is all you need to activate your FlexRAID product.

As part of the e-commerce platform, there is a consumer portal that will let you manage your license.
In order to associate your Purchase Code to your consumer portal account, you use the “Registration/Import Passcode”.
The consumer portal is a self-service tool for you to administer your license including migrating it to a new installation.

So, the “Purchase Code” is used for license activation at your product installation and the “Registration/Import passcode” is used to register with the consumer portal for license management.

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4 Responses to “Licensing: what are all these codes?”

  1. A.L. December 4, 2012 at 12:46 PM #

    I paid and haven’t received this email.

    • A.T. January 7, 2013 at 9:13 PM #

      I’m in the same boat. Purchased and haven’t received a code or anything.

  2. Aaron September 12, 2013 at 11:05 PM #

    Me also, I paid and it has been over 24hrs and still have recieved nothing

  3. Mike October 15, 2013 at 1:13 PM #

    I also have received nothing yet….has been 24hrs

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